Contact Us
Have a question or feedback? We'd love to hear from you. Get in touch using any of the methods below.
⏱️ Response Time
We typically respond to inquiries within 48 hours during business days.
🏢 Address
Hashcode Technologies & Software Solutions
62/46A/5C
Nawab Yusuf Road
Prayagraj
U.P. 211001
Frequently Asked Contact Questions
What should I do if the formatter isn't working correctly? +
First, try clearing your browser cache and localStorage. If the issue persists, please email us at [email protected] with:
- A description of the issue
- Steps to reproduce
- Your browser and OS (e.g., Chrome on macOS)
- A sample JSON file that triggers the issue (if applicable)
How do I report a security issue? +
Please do not disclose security vulnerabilities publicly. Instead, email [email protected] with details of the issue. We'll investigate and respond promptly.
Can I request a new feature? +
Absolutely! We welcome feature requests. You can:
- Open a GitHub issue with the label "feature-request"
- Email us at [email protected]
Do you offer enterprise or custom solutions? +
For enterprise inquiries, licensing questions, or custom development, please contact us at [email protected].
How do I report abuse or policy violations? +
If you believe someone is using JSON Formatter Pro in violation of our Terms of Service or for illegal purposes, please report it to [email protected] with details.